CUSTOMER INFORMATION
How we look after your information when you use White Taxi Glasgow.
Effective 21 September 2026 · Version 2026-09-21White Taxi Glasgow is operated by Toaster Cabs Ltd (company number SC890671). Our registered office is 26 Allanton Grove, Wishaw, United Kingdom, ML2 7LN. For privacy enquiries, email bookings@whitetaxiglasgow.co.uk or call +44 7553 106 106.
We may collect your name, email address, telephone number, account details, saved places, journey and booking information, accessibility or luggage requirements, messages, device information and push-notification tokens. For driver operations we may also process location and job-status information.
If you choose Sign in with Apple, Google or Facebook, we receive the provider account identifier and verified information you consent to share, such as your email address and name. We never receive your provider password.
Card payments are handled securely by Stripe. We receive payment identifiers, amounts and payment status needed to confirm and reconcile a booking. We do not store your full card number or card security code.
We use information to create and secure accounts, provide quotes, accept and manage bookings, allocate drivers, take payments, send service updates, support customers, prevent fraud, keep safety and financial records and improve our service. We rely on performance of our contract, legal obligations, legitimate interests and consent where appropriate.
We share only what is needed with assigned drivers, payment and email providers, hosting and mapping suppliers, Apple, Google or Meta when you use their sign-in service, professional advisers, regulators and trusted transport operators. We do not sell personal information.
We retain information only for as long as needed for service, safety, accounting, legal and dispute purposes. Access is restricted, passwords are stored as strong one-way hashes, sessions can be revoked and information is protected in transit. No online system can be guaranteed completely secure.
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection. You may withdraw consent at any time where consent is the basis for processing. You may also complain to the UK Information Commissioner’s Office.
You can ask us to delete your passenger account by following our account deletion instructions. Some booking, payment, safety or legal records may need to be retained for a limited period.
We use essential storage needed for security and booking functions. Optional analytics or marketing technologies are used only where permitted and, when required, after you choose to allow them.
We may update this policy when our service or legal duties change. The effective date and version above identify the current publication.